The second went a little better than the first. The main difference between the first and the second is I was a better prepared. I amended some of the documentation after comments from the first interview. For example the first participant didn’t want to sign the Participant Consent form because there was a section for a witness to sign. The participant commented that the interview couldn’t be confidential if the form was witnessed.

I have now removed the witness signature. The second participant was happy to sign the form and the interview started. I repeated the same procedure as the first interview, leaving the question on the table in front of the participant.

Another change I made was I made use of the Sonocent text blocking function. This worked really well in allowing me to write text notes against the recorded voice.

The interview lasted about 50 minutes. The participant was happy to speak openly about the team and covered all the points I needed. I have found interviewing to be quite tiring. The need to listen carefully and manage the recordings and type notes is quite strenuous.

I have found that the participants enjoy the experience of being interviewed and it’s interesting how much information people will provide when asking just one question. This seems to create a space where people feel they can open up freely.