Monthly Archives: July 2016

Additional interview

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After completing the interviews I decided to review the outputs to date and decided that it is necessary to add an additional interview but with much more detailed questions. The reason for this is that there is a need for some more in depth data regarding the use of the SID system by a key user and manager of the system.

I decided to ask the assistant Registry manager a series of carefully refined questions. The questions stemmed directly from previous participant answers and followed the Convergent Interviewing practice of reviewing the output of a series of questions and answers and then generating additional questions.

From the first question set I drafted a further five questions each with a few supplemental questions. The final question set contained 29 questions so the process moved from being semi-structured to structured.

The aim of the final question set was to allow for the participant to provide some very specific answers regarding the system in use.

 

 

Last interview

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I carried out my last interview on the 3 July. The interviewee was the Academic Services manager who talked about the SID system and the new student HUB that will be opening in September.

The interview was interesting because it was a summary of the situation now and acts as an end point to the start of the interview process that looked back to times before the current organisation structure, over a period of about thirteen years.

The early interviews described long periods of pre-tchnology use where staff self identified as ‘paper pushers’ up to the present day where staff now self identify as having expertise and knowledge that is valuable to academic staff and students.

The next steps will be to tie all the interview strands together and create a chronology of actions or a set of chronotopes.