The penetration of a technology or innovation into the workplace is what this work is really about. User acceptance and adoption are precursors to wider penetration into the wider organisation in some respects.
Some concepts and theories to look into ….
- Bass diffusion model
- Technology acceptance model
- Technology lifecycle
- Diffusion (business)
- Diffusion of innovations
- Crossing the Chasm
- Matching Person & Technology Model
- Hype cycle
- Lazy User Model
- Technology Adoption Life Cycle
And…